First Visit Experience · · ·
Upon arrival you will be greeted by one of our friendly Team Members. If this is your first time to our practice you will be asked to take a seat and complete a detailed medical history form. If you require and help at all with this form we are only too happy to assist you. Our facilities offer wheelchair access along with disability parking under the building.
During your first consultation appointment with Dentistry on Main Street, we will conduct an initial examination and discuss your desired outcome, before developing a detailed treatment program. We encourage you to ask questions and raise any concerns you may have, so that you are confident and comfortable about every aspect of your treatment, before we begin.
As a new patient we need to get to know you and your medical and dental history so that we can gain a comprehensive understanding of your current and past oral health to provide you with the highest quality treatment. For this reason we will request that you complete a New Patient Form. This can be done in just a few minutes at our practice, prior to your appointment.
All the treatment rooms have a television on the ceiling, you are more than welcome to bring along a music DVD, or movie to watch while you have your dental needs attended to. We provide a support pillow for your head. Yours lips are important, during treatment we apply Lip balm to keep them soft and hydrated.
Patient's Comfort · · ·
Our team is happy to provide the best service to the patients. We also understand everyone has different necessities, here are some facilities provided.
- Ramp/Wheelchair Friendly
- Reading corner for kids
- Local artist gallery
Happy gas / Penthrox
Penthrox is a safe, quick and efficient relaxant for very nervous or anxious patients. Inhaled through a special device with a pharmaceutical agent, Penthrox makes you feel much more relaxed and helps make your dental experience far less stressful.
Bupa Members First · · ·
We are now a Bupa Members First Practice, which means we are able to offer Bupa members reduced out of pocket costs on most dental treatments if they have Bupa private health coverage and hold the appropriate level of coverage.
If you currently have Bupa hospital and extras coverage, then you will also receive between 60%-100% back on all general dental procedures. As well as this, we can now offer ‘Gap Free Dental’ for your kids. Meaning you will not have any out of pocket expenses for your children’s general dental treatment including, check-ups, teeth cleaning, fillings, x-rays and more until they turn 25!
Before redeeming children’s gap-free dental please ensure you have selected extras cover for child dependants when combined with hospital cover.
For more information, go to www.bupa.com.au or contact our practice.